( Ongoing from remark 191) Additionally, we had to get An additional day of our excursion to return to your airport 3 times later to get the vehicle we had reserved. Once we arrived for our return flight to Charlotte on 12/five/2015, we boarded flight 875, and considered one of our suitcases seemingly in no way manufactured it on to the aircraft and was still left in Aruba. When we boarded our connecting flight to Boston, I had been checked in and launched to enter the jetway. Though I was heading on to the jetway, I was told I required to return and wait in opposition to the wall while some handed me by. I was advised I required to “consolidate†my belongings. I'd a wallet purse around my neck in opposition to my system that actions 3 inches by 5 inches. I used to be informed I needed to consider it off my individual and location it within a canvass bag I had. Do you think you're really serious???? On board flight 1783, we were approached by one of several rudest stewardesses I've ever encountered in my everyday living named Sheila. This aircraft was different from the opposite planes we were on, and our “more space†seating apparently would not allow for us To place our private products under the seat in front of us.
I would like an individual to phone me concerning the a few worst buyer service phone calls I've ever had right now. E mail me initial Considering that the agent stated I am able to only get it done in composing. #flysouthwest. #behelpfulfail
I have been looking to make contact with the airline for more than an hour with none achievements. what are my selections?
At check in for flight 2356 my bag was seen by staff as oversized. Put in measurement Examine & was 1 inch to tall . My gripe- my partner with equivalent bag wasn't ( diff color) questioned to measurement Verify. observed various certainly much too tall bags previous Check out pt. your dropping $.
my grand mother take a flight from Ecuador 2/18/sixteen (quit in Miami)in path to Ny,when she was waiting for getting her baggage what a shock she bought!!her baggage was broken and anyone inside of steal some superior that was inside,also the zipper was violated(damaged)she dropped in goods that she provide it to my spouse and children While using the Price about $350 when she educated what comes about in AA counter in JFK NY they presented to replaced her new baggage with an used and outdated a person that looks like they get inside the rubbish!!.also they claimed that to fix will take about 4 months!
Experienced wonderful purchaser service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 days in Philly. Today 1/19 I'll resume my flight to FRA with around par documentation. To my surprise the ticket agent for the sign in counter ended up Unquestionably rude, not helpful and official website anticipated me to hunt down my baggage which was checked in about the 17th Which I was not able to retrieve After i was pulled from the flight on Sunday.
Your lack of response brought about me to cancel my journey which I informed Everybody to at American.. You should notify me what I do up coming..
I'm so impressed by Tracy Miller while in the reservations Section. I unintentionally booked a flight to the incorrect location and was freaking out, and she or he labored with me to not simply get me to the right destination but also located the identical price tag.
I used to be energized to reach the 3 million mile stage on American Airways and to be awarded a Technique Extensive up grade. Despite the fact that my partner and I've a holiday vacation excursion booked on American to Frankfort, Germany in April, I made a decision I wish to use our Update and possess Yet another trip journey to London. This wasn't planned, but because of the update we chose to have yet another excursion.
I tried calling AA for restitution and acquired a “kind letter†apologizing for my working experience.
I put in a very request final September to make use of my ticket in a later date. I sad to say had crisis gall bladder surgery two days in advance of my flight. I named right away to let the American Airlines know and was advised that they'd be no reimbursement, which was fine, I just need to use the ticket in a later on day. I set my ask for in and I have still not heard everything from the Airways.
I am creating to inform you of my Terrible knowledge flying on American Airlines. 1st off, I had been confirmed on flight # 1696 from New Orleans to Chicago for the 5:fifteen departure on 7/nine/07. Of course after a number of modifications to this departure time with little if any conversation from an Airline agent regarding the hold off (right until the flight time elapsed and no updates were being made) I inquired and figured out the hold off was a immediate results of inclement climate. Upon arrival to Chicago’s O’Hare Airport, I uncovered that soon after presenting to my departure gate for my relationship, which the flight # 4169 departed underneath twenty minutes prior to my arrival on the gate.
Bravo to American Airlines for offering the surprise boost for your workers. Instead of cowering into the disgruntled passenger on todays La Guardia flight. Just because some attendents have been cheerful and wished him an exceptionally Merry Xmas. Definitely ?? It’s about time we took back again our best wishes and grumpy folks just stay from the planes and continue to keep their viewpoints to themselves.
I've flown your airline 2 instances in the final twelve months and had a single person that works for me to fly previous 7 days with a non cease flight you guys can’t even have a non stop flight promptly.